Privacy Policy
Effective Date: 5/1/2026
Practice Name: Gold Coast Pain and Wellness Center
Website: www.goldcoastpain.com
1. Overview
Gold Coast Pain and Wellness (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or interact with us online.
This policy applies to information collected through our website and related online services, which are operated using the Squarespace platform.
2. Medical Disclaimer and HIPAA Notice
While we are a medical practice, this website and its contact forms are not intended for the transmission of Protected Health Information (PHI) as defined under the Health Insurance Portability and Accountability Act (HIPAA).
Please do not submit sensitive medical information through website forms, email links, or contact pages. Any information submitted through this website is treated as general inquiry information and may not be protected under HIPAA standards.
For secure communication regarding your medical care, please contact our office directly using approved clinical communication methods.
3. Information We Collect
We may collect the following types of information:
A. Information you voluntarily provide:
Name
Email address
Phone number
Messages or inquiries submitted through forms
Appointment requests or general contact submissions
B. Automatically collected information:
When you visit our website, certain data may be collected automatically, including:
IP address
Browser type
Device information
Pages visited and time spent on site
Referring website
General geographic location (non-precise)
This data is collected through Squarespace analytics and/or third-party tools such as Google Analytics, if enabled.
4. How We Use Your Information
We may use collected information to:
Respond to inquiries or contact requests
Schedule or manage appointments
Improve website performance and user experience
Monitor website traffic and usage trends
Maintain website security and prevent misuse
Comply with legal obligations
We do not use website data to make automated clinical or medical decisions.
5. Sharing of Information
We do not sell personal information. We do not share, sell, rent, or disclose personal information to third parties for their direct marketing or advertising purposes.
We may share information in the following limited circumstances:
With service providers that support website operations (e.g., Squarespace, analytics providers, email systems)
When required by law, regulation, subpoena, or legal process
To protect the rights, safety, or security of our practice, patients, or website users
These third-party service providers may access information only as necessary to perform services on our behalf and are not permitted to use personal information for their own marketing purposes.
6. California Privacy Rights (CCPA/CPRA)
If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), including:
The right to know what personal information we collect and how it is used
The right to request access to your personal information
The right to request deletion of personal information, subject to certain exceptions
The right to correct inaccurate personal information
The right to opt out of the “sale” or “sharing” of personal information (we do not sell personal information)
The right not to receive discriminatory treatment for exercising your privacy rights
To exercise any of these rights, please contact us at:
Email: info@goldcoastpain.com
Phone: [Insert phone number]
We may need to verify your identity before processing your request.
7. Cookies and Tracking Technologies
We use cookies and similar technologies to understand how visitors use our website and to improve website performance and functionality.
The cookies used on this website are limited to:
Essential cookies required for basic website operation
Analytics cookies used to understand general website traffic and usage patterns (for example, page views and navigation behavior)
We do not use cookies for advertising, behavioral marketing, or targeted advertising purposes. We also do not sell or share personal information collected through cookies for cross-context behavioral advertising.
You may choose to accept or decline non-essential cookies through your browser settings or through any cookie preference tools provided on the website. If you disable certain cookies, some features of the website may not function properly.
Third-party services (such as Squarespace analytics or other embedded tools) may place cookies on your device to support their functionality and reporting. These third parties are responsible for their own privacy practices.
8. Data Security
We use reasonable administrative, technical, and physical safeguards to protect personal information collected through our website. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
9. Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.
10. Third-Party Services
Our website may contain links to or integrations with third-party services (such as scheduling platforms, maps, or embedded forms). We are not responsible for the privacy practices of these third parties, and we encourage you to review their privacy policies separately.
11. Children’s Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children without appropriate consent.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
13. Contact Us
If you have questions about this Privacy Policy or your personal information, please contact:
Gold Coast Pain and Wellness Center
Email: info@goldcoastpain.com
Phone: 805-439-4200